Privacy Policy

Privacy Policy

At Soul Care Psychology, accessible from http://www.soulcarepsychology.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. If you do not agree with its terms, please refrain from using our website.

Who We Are

Our website address is: http://www.soulcarepsychology.com.

Our office is located at:

23 Black Teak Court,

Brookwater, QLD, 4300.

What Personal Data We Collect and Why

1. Comments

When visitors leave comments on the site, we collect:

•Data shown in the comments form.

•Visitor’s IP address and browser user agent string (to help spam detection).

An anonymized string created from your email address (a “hash”) may be sent to the Gravatar service to check if you use it. The Gravatar service privacy policy is available at https://automattic.com/privacy/. After approval of your comment, your profile picture (if applicable) is visible publicly in the context of your comment.

2. Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract location data from images on the site.

3. Contact Forms

When you fill out a contact form, we collect the information you provide (e.g., name, email address, and message) to respond to your inquiry. This information will not be used for marketing purposes unless explicitly stated.

4. Cookies

•If you leave a comment, you may opt-in to saving your name, email, and website in cookies for your convenience. These cookies last for one year.

•If you log in to the site, we set temporary cookies to determine if your browser accepts cookies. These cookies contain no personal data and are discarded when you close your browser.

•Additional cookies for login and screen display preferences may last from 2 days to 1 year.

•If you edit or publish content, a cookie with the post ID will be saved and expires after 1 day.

5. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves the same as if you visited that website directly. These websites may:

•Collect data about you.

•Use cookies.

•Embed additional third-party tracking.

•Monitor your interaction with their content.

6. Analytics

We may use third-party analytics services to collect and analyze usage data to improve our website.

Who We Share Your Data With

We do not sell, rent, or share your personal data with third parties except:

•To comply with legal obligations.

•With service providers (e.g., spam detection services).

How Long We Retain Your Data

•Comments and their metadata are retained indefinitely.

•For users who register, we store their personal information in their user profile. Users can view, edit, or delete their information at any time (except usernames). Administrators can also manage user profiles.

Your Rights Over Your Data

If you have an account or have left comments on this site, you can request:

•An exported file of your personal data.

•The erasure of personal data we hold about you (except data we must keep for administrative, legal, or security purposes).

Where We Send Your Data

Visitor comments may be checked through an automated spam detection service.

How We Protect Your Data

We implement appropriate technical and organizational measures to secure your data from unauthorized access, alteration, disclosure, or destruction.

Data Breach Procedures

In the event of a data breach, we will notify affected users as required by law and take immediate steps to contain and address the issue.

Third-Party Data

We may receive data about you from third-party services (e.g., Gravatar or embedded content providers) as outlined above.

Automated Decision-Making and Profiling

We do not use your personal data for automated decision-making or profiling.

Regulatory Compliance

We comply with all relevant industry regulations regarding data protection and privacy.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Soul Care Psychology

23 Black Teak Court,
Brookwater, QLD, 4300.

Phone: 07 3814 6809
Fax: 07 3103 4748
Email: admin@soulcarepsychology.com

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

HOURS OF BUSINESS

Monday to Wednesday:  10am - 5pm
Thursday: 11am – 7pm;
Friday: 8am – 4pm
(latest appointments scheduled 1 hour before each of these closing times)

We apologize, but If you are unable to  commit to attending regular appointments on these days and between these times, it may be more appropriate for you to seek  Psychological Therapy elsewhere. 

CONTACT INFO

Address:
23 Black Teak Ct
Brookwater QLD 4300

Phone: 07 3814 6809
Mobile: 0403 751 515
Email: admin@soulcarepsychology.com

DISCLAIMER: We are not a crisis service,  this email is not manned 24/7, enquiries will be answered within 5 working days. For crisis services please click here.

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